LeaveVia — a product by Aegean Astraea
Contact & support
LeaveVia is a product by Aegean Astraea. Here is the fastest route to the right answer, depending on who you are.
Last updated: 13 August 2026
If you are an employee
Your workspace is managed by your own organisation. For anything about your entitlement, balances, a request that was rejected, a correction to your leave history, or how your employer uses LeaveVia, contact your workspace owner or administrator. They can see and change your workspace configuration; we cannot change an organisation's leave records on its behalf.
- Trouble signing in: use the password-reset link on the sign-in page, and check that you are using the work email address your invitation was sent to.
- Invitation link not working: invitations are single-use and time-limited — ask your administrator to resend it.
If you are a workspace owner or administrator
Support requests, questions about the Terms of Service or the Data Processing Addendum, privacy and data-subject assistance requests, and suspected security issues are all handled by the LeaveVia team at Aegean Astraea.
Email hello@aegeanastraea.com and include your workspace name and, where relevant, the dates or records involved. Please do not include passwords or sensitive medical detail in your message.
Reporting a security issue
If you believe you have found a vulnerability, report it privately using the channel above and give us a reasonable opportunity to respond before disclosing it. Please do not access, modify or test against other organisations' data, and do not run load or penetration tests against the service without written permission.
Who we are
LeaveVia is operated under the Aegean Astraea brand from Cyprus. Email is our contact channel; we do not operate a telephone support line.